1. Program Description
Our SMS program is designed to send customers review requests and occasional follow-ups related to their recent experience. Messages may include requests to leave a review, feedback reminders, or related communication to help improve customer experience.
2. Opt-Out Instructions
You can cancel the SMS service at any time. Simply text “STOP” to our number.
After you send “STOP”, you will receive a confirmation message that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
If you wish to rejoin, you may sign up again as you did initially.,
3. Help & Support
If you are experiencing issues with the messaging program, you can reply with “HELP” for assistance.
You may also contact us directly at: hello@medical.life
4. Carrier Disclaimer
Mobile carriers are not liable for delayed or undelivered messages.
5. Message & Data Rates
Message and data rates may apply for any messages sent to you from us and to us from you.
If you have any questions about your text or data plan, please contact your wireless provider.
6. Privacy
For questions regarding how your data is handled, please contact us at hello@medical.life